£14 per delegate (45 mins)
Have you ever done something wrong and instantly felt your stomach drop to your boots? Perhaps you sent a sensitive email to the wrong person, or got injured using a piece of equipment? None of us are immune to making mistakes... after all, we're only human!
Human error can occur for a number of reasons: the way our brain processes information; our training - or lack of it; the design of our equipment and procedures; or even the culture of the organisation we work for.
Understanding how and why we get things wrong is an important factor in preventing and mitigating potentially serious incidents in the workplace and beyond.
By the end of the course, you should be able to:
- Understand the main types of errors that humans make
- Identify key workplace error traps in order to remove or manage them
- Recognise which Human Performance (HuP) tools can be used to mitigate error traps that can't be removed
Please note that when booking any e-learning course there will be a delay in receving the log in details as ALCA staff need to set up the links. Thank you.
